Order Shipping and Arrival

If your order is received prior to 12 p.m. EST Monday-Friday, it will be shipped the same business day. Orders received after this time will be shipped the next business day. Orders placed on Saturday or Sunday will be shipped on Monday.

ORDERS SHIPPING VIA PRIORITY MAIL: Will arrive in 2-3 days excluding Sundays and holidays.

ORDERS SHIPPING VIA FIRST-CLASS MAIL: Will arrive in 5-10 days excluding Sundays and holidays.

ORDERS SHIPPING VIA GROUND:

We are located in Connecticut, therefore, orders shipping close to our location will arrive sooner.

All orders shipping via Ground will arrive according to the following map:
In estimating time, please remember the following:
  • Residential ground is delivered Tuesday - Saturday. There is NO delivery on Sundays, Mondays, or holidays.
  • Commercial ground is delivered Monday - Friday. There is NO delivery on Saturdays, Sundays, or holidays.
  • To figure out day of delivery, start counting days from the day AFTER you place your order (if ordered before noon Eastern time). For example, orders placed on WEDNESDAY (prior to 12 p.m.) shipping to Florida will arrive on MONDAY (time-in-transit map shows 3 business days--Thursday (1), Friday (2), Monday (3)).


ORDERS SHIPPING VIA EXPRESS (Next Business Day, 2nd Day Air, 3-Day Express, Saturday Delivery): Will arrive accordingly:
  • Next Business Day--arrives one day after the order is placed (if ordered before noon) excluding weekends and holidays.
  • 2nd Day Air--arrives two days after the order is placed (if ordered before noon) excluding weekends and holidays.
  • 3-Day Express--arrives three days after the order is placed (if ordered before noon) excluding weekends and holidays.
  • Saturday Delivery:--arrives on Saturday only. Please note that this is our MOST expensive option, and we DO NOT recommend it for hospital delivery as mailroom/receiving area staff may not work over the weekends and your package may not reach the intended patient when expected.


Please also note the following carrier holidays where there is NO ACTIVITY on your package (UPS/FedEx do not pick up or deliver on the dates below). Please plan accordingly.

New Year's Eve
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day
Day after Christmas